FAQs

Can I donate food and non-food items? If so, how and when?

We LOVE donations! Read further for more details... Food DonationsWe will share which items are in short supply on Facebook and Twitter, and at times on our homepage. Keep in mind that our great relationship with the North Texas Food Bank allows us to acquire food at a fraction of retail cost, making monetary donations go much further. This relationship also

2022-06-22T20:05:30-05:00June 22nd, 2022|

How did the pantry help to keep volunteers and clients safe during the COVID-19 crisis?

During the uncertain and scary times of the COVID-19 crisis, families relied on local food pantries and other relief efforts more than ever. Our dedicated volunteers and community service members continued to give out as much food as possible to keep our neighbors healthy. At this time, volunteers are are continuing an enhanced sanitizing effort for surfaces frequently used. Volunteers and

2023-09-09T11:43:18-05:00April 28th, 2020|

How can $10 feed a family of 4 for a month?!

We know this sounds amazing, but it’s true. At Amazing Grace Food Pantry, everyone is a volunteer… including the Board of Directors. While the lack of salaries alone brings costs down considerably, the idea that $10 is enough to provide a family of 4 a significant amount of their monthly food needs seems far-fetched. As a proud agency member with the

2023-09-09T11:45:37-05:00July 15th, 2019|

What is the mission of the pantry?

Amazing Grace Food Pantry exists to assist and serve our community by being an example of Christ’s love and grace through serving families in their Fight Against Hunger in North Texas. Further, we’re proud to be a place for the blessed to graciously share their generosity with their Collin County neighbors in need. If you're looking for a brief summary to

2022-06-25T18:26:26-05:00July 15th, 2019|

Who qualifies to receive food from the pantry?

While we hate to turn away those in need, clients must meet TEFAP income guidelines to receive food assistance on an ongoing basis. New and potential clients are encouraged to visit during regular operating hours to complete the new client forms and to discuss their situation. No one deserves to go hungry due to a temporary setback or bureaucratic red tape.

2022-06-25T18:30:10-05:00July 15th, 2019|

Who can volunteer and do they get paid to work?

Anyone with a passion for helping others is welcome to volunteer! We do require that you call (972) 292-7241 to leave a voicemail message with your name, phone number and a brief message about your availability. Our scheduling coordinator will be in touch with you as soon as possible to get you on the schedule. Please visit our Volunteer page for

2020-01-01T11:54:55-06:00July 15th, 2019|

Where does your food come from?

As a proud partner agency with the North Texas Food Bank, we get food from the food bank as well as direct pickups from generous community stores like Walmart, Target and other retail partners. We also receive infrequent donations from community members. Please like us on Facebook and follow us on Twitter to stay updated on our latest needs. Some items

2020-01-01T11:56:17-06:00July 15th, 2019|

How many people does the pantry serve?

On average, Amazing Grace Food Pantry serves hundreds of families every month. Some visit every two weeks, others may visit less frequently according to their needs. For 2022, we served over 2400 families with nearly 3,000,000 lbs of nutritious food. These numbers only continue to grow with the increasing need. To learn more, schedule a tour or volunteer, please call (972)

2023-09-09T11:46:57-05:00July 15th, 2019|

Does the pantry deliver to homebound clients?

While, on occasion, a volunteer has delivered groceries as an alternate, it is not a policy due to the lack of staff or volunteers. However, we do have a policy in place to allow for an alternate person to pick up and deliver to the homebound. If there is a neighbor, friend or family member that can pick up for the

2020-01-01T11:57:33-06:00July 15th, 2019|

What if I have a complaint or suggestion to offer?

We want your feedback! Please use our Contact form, call (972) 292-7241 to leave a voicemail message, or visit us on Facebook to leave a comment for all to see and share. We would love the opportunity to address any complaints promptly. You may report the complaint to the Team Lead during regular operating hours, by calling (972) 292-7241 to leave

2020-11-18T21:17:35-06:00July 15th, 2019|